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Why Social Media?
Full immersion. Webinars. Videos. eBooks. Conference calls. Research. Reading. Reading. More reading. This, in a succession of fragmented sentences, was my first day at Radian6 as a Community Manager....
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What’s Your Role?
In my very recent past life, I was in advertising and social media was a tiny appendage hanging off massive strategic marketing plans. This past week was week one as a Radian6 community manager, and...
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A Dreamer at Dreamforce
To be part of something this giant was awe-inspiring. I was amongst a new city, 45,000 attendees and a sea of blue and white signage larger than most buildings in my town. It was Dreamforce 2011, run...
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The Infographics that are Better than Silly Bandz
Infographics are more rampant on social media than the Silly Bandz craze in 2010. And like many other things in this world, infographics can be done well or fail miserably. But while I did enjoy...
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Key Answers to Questions About Community Managers
The Tweet that started it all. I loved being a Community Manager and with tomorrow (1/28) being Community Manager Appreciation Day (#CMAD), I had to write about my experience in this career-changing,...
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